
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Create Chat Ticket

Automatically do this!
Download YouTube Audio
YouTube Channel Info
Download YouTube Transcript
Download Instagram Profile
Fetch Instagram Posts
Download Instagram Content
Extract Instagram Audio
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When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in Tawk.to for a chat on the selected property.
Action is the task that follows automatically within your tawk.to integrations.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
Download the audio track from a YouTube video using its video ID and return the download job details and status.
Retrieve a YouTube channel's profile (title, subscribers, views, thumbnail, description) and its list of videos using the channel URL.
Download a transcript for a YouTube video in the selected language; optionally include YouTube comments.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your tawk.to and Transcript Downloader accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Transcript Downloader (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Transcript Downloader. This includes choosing which data fields go into which fields of Transcript Downloader, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Transcript Downloader typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Transcript Downloader. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreTranscript Downloader is a tool designed to simplify the process of downloading and managing transcripts from various sources. Ideal for students, educators, and professionals who need quick access to transcripts for study, review, or record-keeping.
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