
When this happens...
Visitor Starts Chat
End Chat
New Chat Transcript Arrives
Create Chat Ticket

Automatically do this!
Create Company
Update Company
Delete Company
List All Companies
List All Attachments
List All Calender Events
List All TimeLine Activities
List All People
List All Opportunities
List All Tasks
List All Notes
List All Views
List All ViewFilters
List All MessageThreads
List All Messages
List All MessageChannels
List All MessageFolders
List All CalendarEventParticipants
List All ConnectedAccounts
Create Person
Update Person
Delete Person
Create Task
Update Task
Delete Task
Create Opportunity
Update Opportunity
Delete Opportunity
Create Note
Update Note
Delete Note
Create Blocklist
Update Blocklist
Delete Blocklist
Create Attachment
Update Attachment
Delete Attachments
Create Favorite
Update Favorite
Delete Favorite
Create Message
Update Message
Delete Messages
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Creates a support ticket in Tawk.to for a chat on the selected property.
Triggers when a new message is created
Triggers when an existing message is updated
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally sends widget installation instructions to your email.
Retrieve detailed information about a Tawk.to property, including its settings, team members, chat widgets, files, and creation date.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Creates a new company
Update an existing company
delete a specific company

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your tawk.to and Twenty accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Twenty (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Twenty. This includes choosing which data fields go into which fields of Twenty, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Twenty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Twenty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreTwenty is a platform designed to enhance social interactions and event planning, making it easier for users to connect with friends and organize gatherings. It offers tools for scheduling, managing invitations, and tracking RSVPs, all aimed at simplifying the process of bringing people together.
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