
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created

Automatically do this!
Create Short Link
Get Short Link Details
Update Short Link
Delete Short Link
List Short Links
List QR Codes
Get QR Code Details
Delete QR Code
Create QR Code
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Triggers when a new short link is created in your Veshort account.
Triggers when any short link is clicked and captures the visitor's country, browser, device, and referrer.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Creates a short, branded link from a long URL with tracking and optional customization.
Get detailed information and analytics for a short link by using Link ID.
Update an existing short link to modify its destination URL, alias, expiration, or targeting settings.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your tawk.to and Veshort accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Veshort (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Veshort. This includes choosing which data fields go into which fields of Veshort, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Veshort typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Veshort. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreVeshort is an all-in-one link management platform to shorten URLs, create QR codes, and track performance. Automate workflows, monitor clicks, and optimize your marketing with real-time analytics.
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