Integrations TeamWave Teamwork Desk
TeamWave + Teamwork Desk

Connect TeamWave and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

TeamWave

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Do thisActions

Action is the task that follows automatically within your TeamWave integrations.

Create Task

Create Task

Creates a new task

List Project Timelog

List Project Timelog

List all project timelogs.

List Project Share

List Project Share

List all project shares.

Get Project Settings

Get Project Settings

List all project settings.

Get PM User Permission

Get PM User Permission

Get PM user permissions.

List Taskgroups

List Taskgroups

Get a list of all taskgroups.

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Frequently Asked Questions

How do I start an integration between TeamWave and Teamwork Desk?

To start, connect both your TeamWave and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in TeamWave triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from TeamWave is recorded in Teamwork Desk?

Absolutely. You can customize how TeamWave data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TeamWave and Teamwork Desk?

The data sync between TeamWave and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TeamWave to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TeamWave and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between TeamWave and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

TeamWave

About TeamWave

TeamWave is a comprehensive business productivity platform that integrates project management, CRM, and HR tools to streamline your business operations. It offers a unified solution to manage projects, track sales, and handle employee data efficiently.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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