Integrate Teamwork Desk with Heltar to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Link tasks to ticket in Teamwork Desk when New Client Is Created in Heltar
Unassign Ticket in Teamwork Desk when New Client Is Created in Heltar
Update Customer in Teamwork-desk when New Client Is Created in Heltar
Update Ticket in Teamwork Desk when New Client Is Created in Heltar
Create a Ticket in Teamwork Desk when New Client Is Created in Heltar
Start from a real workflow other teams are already running.
Teamwork Desk
When this happens...
New Ticket
New Customer
Customer Updated
New Note on Ticket
Ticket Assigned
Ticket Unassigned
New Agent Reply
Thread Edited
New Customer Reply
Heltar
Automatically do this!
List All Campaigns
List All Clients
List All Templates
Create or Update Client
Fetch Client Messages
Send Text Message hold
List All Attributes
Create Attribute
Update Attribute
Remove Attribute
Send Templates hold
Create Template hold
Send Private Message
Set Chat to Open or Closed
Toggle Bot Responses
Unassign Employees from a Client
Update an Employee’s Role
Create Employee Account
Delete an Employee
Retrieve Role Permissions
Get Business Profile
Toggle Automatic Chat Assignment
Fetch WhatsApp Commerce Catalog Settings
Update Catalog Settings
Toggle Read Receipts
Delete Convobot Session
Fetch Template Analytics
Set Custom Domain for Redirection
Delete Template
Link tasks to ticket in Teamwork Desk when New Client Is Created in Heltar
Use this flowUnassign Ticket in Teamwork Desk when New Client Is Created in Heltar
Use this flowUpdate Customer in Teamwork-desk when New Client Is Created in Heltar
Use this flowUpdate Ticket in Teamwork Desk when New Client Is Created in Heltar
Use this flowCreate a Ticket in Teamwork Desk when New Client Is Created in Heltar
Use this flowList All Campaigns in Heltar when New Ticket in Teamwork Desk
Use this flowList All Clients from Heltar when New Ticket in Teamwork Desk
Use this flowList All Templates from Heltar when New Ticket in Teamwork Desk
Use this flowCreate or Update Client in Heltar when New Ticket in Teamwork Desk
Use this flowFetch Client Messages from Heltar when New Ticket in Teamwork Desk
Use this flowEverything you can automate between Teamwork Desk and Heltar.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Action is the task that follows automatically within your Teamwork Desk integrations.
Creates a new customer
Assigns a ticket to a specific team member.
Link task to ticket
Unassigns the selected ticket.
Update Customer
test

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreHeltar is a cutting-edge platform designed to revolutionize the way businesses manage their operations and enhance productivity. With a focus on seamless integration and user-friendly interfaces, Heltar provides tools and solutions that cater to various business needs, ensuring efficient workflow management and improved collaboration.
Learn moreSign up for a free viaSocket account, then authorize both your Teamwork Desk and Heltar accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Teamwork Desk and Heltar as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heltar. No coding required.
Yes. You can set up a workflow where Teamwork Desk triggers actions in Heltar, and a separate workflow where Heltar triggers actions in Teamwork Desk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Teamwork Desk and Heltar. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Teamwork Desk and Heltar integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.