Integrate Teamwork Desk with Memory to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get all records from Memory when New Note on Ticket in Teamwork-desk
Get all records from Memory when Ticket Unassigned in Teamwork-desk
Get all records from Memory when New Customer in Teamwork-desk
Get all records from Memory when Ticket Assigned in Teamwork-desk
Get all records from Memory when Customer Updated in Teamwork-desk
Start from a real workflow other teams are already running.
Teamwork Desk
When this happens...
New Ticket
New Customer
Customer Updated
New Note on Ticket
Ticket Assigned
Ticket Unassigned
New Agent Reply
Thread Edited
New Customer Reply
Memory
Automatically do this!
Create a record
Find record
Update a record
Delete Records
Get all records
Memory
Get all records from Memory when New Note on Ticket in Teamwork-desk
Use this flowGet all records from Memory when Ticket Unassigned in Teamwork-desk
Use this flowGet all records from Memory when New Customer in Teamwork-desk
Use this flowGet all records from Memory when Ticket Assigned in Teamwork-desk
Use this flowGet all records from Memory when Customer Updated in Teamwork-desk
Use this flowGet all records from Memory when New Agent Reply in Teamwork-desk
Use this flowGet all records from Memory when Thread Edited in Teamwork-desk
Use this flowDelete Records from Memory when New Agent Reply in Teamwork-desk
Use this flowDelete Records from Memory when New Note on Ticket in Teamwork-desk
Use this flowGet all records from Memory when New Customer Reply in Teamwork-desk
Use this flowEverything you can automate between Teamwork Desk and Memory.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Action is the task that follows automatically within your Teamwork Desk integrations.
Creates a new customer
Assigns a ticket to a specific team member.
Link task to ticket
Unassigns the selected ticket.
Update Customer
test

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreA seamless, secure vault for your crucial data. The "Memory" integration offers MongoDB-based storage, enabling Create, Read, Update, and Delete operations. Effortlessly manage and safeguard your data within your automation flows, ensuring easy access and precise control throughout the process.
Learn moreSign up for a free viaSocket account, then authorize both your Teamwork Desk and Memory accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Teamwork Desk and Memory as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Memory. No coding required.
Yes. You can set up a workflow where Teamwork Desk triggers actions in Memory, and a separate workflow where Memory triggers actions in Teamwork Desk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Teamwork Desk and Memory. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Teamwork Desk and Memory integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.