Connect telecrm and 8x8 to Build Intelligent Automations
Choose a Trigger
When this happens...
Lead Is Updated
New Lead Is Created
Choose an Action
Automatically do this!
Send SMS
Ready to use telecrm and 8x8 automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Lead Is Updated
Runs when lead is updated
New Lead Is Created
Runs when new lead is created
New SMS Event
Trigger's when any sms event occur.
Do thisActions
Action is the task that follows automatically within your telecrm integrations.
Create a Lead
Create or update a lead
Update Lead Details
Update lead information
Search Leads
Find leads by name or email
Send SMS
Send a sms.
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Frequently Asked Questions
To start, connect both your telecrm and 8x8 accounts to viaSocket. Once connected, you can set up a workflow where an event in telecrm triggers actions in 8x8 (or vice versa).
Absolutely. You can customize how telecrm data is recorded in 8x8. This includes choosing which data fields go into which fields of 8x8, setting up custom formats, and filtering out unwanted information.
The data sync between telecrm and 8x8 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between telecrm and 8x8. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
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