
When this happens...
Lead Is Updated
New Lead Is Created

Automatically do this!
Create New Contact
Update Contact With ID
Get Contacts
Fetch Teams
Set Bot Status
List Channels
List Custom Statuses
List Templates
Delete Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when lead is updated
Runs when new lead is created
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Action is the task that follows automatically within your telecrm integrations.
Create or update a lead
Update lead information
Find leads by name or email
Create a new contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Get contacts by UUID or phone
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To start, connect both your telecrm and Callbell accounts to viaSocket. Once connected, you can set up a workflow where an event in telecrm triggers actions in Callbell (or vice versa).
Absolutely. You can customize how telecrm data is recorded in Callbell. This includes choosing which data fields go into which fields of Callbell, setting up custom formats, and filtering out unwanted information.
The data sync between telecrm and Callbell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between telecrm and Callbell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
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