Connect telecrm and Survser to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Lead Is Updated

Lead Is Updated

Runs when lead is updated

New Lead Is Created

New Lead Is Created

Runs when new lead is created

New Survey Created

New Survey Created

Triggers when a new survey is created and activated in the project.

New Survey Response Arrives

New Survey Response Arrives

Triggers when a new completed response is submitted for a selected survey.

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Do thisActions

Action is the task that follows automatically within your telecrm integrations.

Create a Lead

Create a Lead

Create or update a lead

Update Lead Details

Update Lead Details

Update lead information

Search Leads

Search Leads

Find leads by name or email

List All Surveys

List All Surveys

List all active surveys in the project along with their questions and answer options.

List Survey Responses

List Survey Responses

Retrieve all completed responses for a selected survey including answers, respondent info, and submission details.

Get Project Details

Get Project Details

Retrieve the project details associated with your Survser API key, including project name and domain.

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Frequently Asked Questions

How do I start an integration between telecrm and Survser?

To start, connect both your telecrm and Survser accounts to viaSocket. Once connected, you can set up a workflow where an event in telecrm triggers actions in Survser (or vice versa).

Can we customize how data from telecrm is recorded in Survser?

Absolutely. You can customize how telecrm data is recorded in Survser. This includes choosing which data fields go into which fields of Survser, setting up custom formats, and filtering out unwanted information.

How often does the data sync between telecrm and Survser?

The data sync between telecrm and Survser typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from telecrm to Survser?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between telecrm and Survser?

Yes, you can set conditional logic to control the flow of data between telecrm and Survser. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.