Connect Text-Em-All and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Outbound Text Sent
New Text Received
Broadcast Status Changes
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Text-Em-All and Zendesk Support automations
Explore more automations built by businesses and experts
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Outbound Text Sent
runs when new outbound text is sent
New Text Received
runs when New Text Received
Broadcast Status Changes
runs when Broadcast Status Changes
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Do thisActions
Action is the task that follows automatically within your Text-Em-All integrations.
Add New Contact
Adds a contact and assigns them to selected groups.
Create Contact Group
Create a new contact group
Delete Group
Deletes a Group in Text-Em-All.
Remove Contact From Group
Remove a contact from a group.
Send Broadcast
Send a text broadcast to multiple contacts
Send Text Message
Send a text message to one or more recipients.
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Frequently Asked Questions
To start, connect both your Text-Em-All and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Text-Em-All triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Text-Em-All data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Text-Em-All and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Text-Em-All and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Text-Em-All
Text-Em-All is a powerful communication platform designed to streamline mass messaging through text and voice. Ideal for businesses and organizations looking to efficiently reach large groups, it offers features for automated notifications, reminders, and alerts.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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