Integrations Text Translator Groove
Text Translator + Groove

Connect Text Translator and Groove to Build Intelligent Automations

Choose a Trigger

Text Translator

When this happens...

Choose an Action

Groove

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Ticket Moved

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Do thisActions

Action is the task that follows automatically within your Text Translator integrations.

Translate Text

Translate Text

Translate text into another language

Create New

Create New

Starts a new ticket for your customer

Change Ticket State

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

Reopen Ticket

Reopen Ticket

Changes the state of a ticket to "opened".

Close Ticket

Close Ticket

Changes the state of a ticket to "closed

Change Assigned Agent

Change Assigned Agent

Assigns an agent to a ticket.

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Frequently Asked Questions

How do I start an integration between Text Translator and Groove?

To start, connect both your Text Translator and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Text Translator triggers actions in Groove (or vice versa).

Can we customize how data from Text Translator is recorded in Groove?

Absolutely. You can customize how Text Translator data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Text Translator and Groove?

The data sync between Text Translator and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Text Translator to Groove?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Text Translator and Groove?

Yes, you can set conditional logic to control the flow of data between Text Translator and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Text Translator

About Text Translator

Universal Translator by gtwy.ai offers seamless language translation services powered by advanced AI technology. Perfect for businesses and individuals looking to break language barriers effortlessly.

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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