Automate TextIt Conversations Across Your Business
Connect TextIt with your CRM, support tools and AI using viaSocket, so every SMS, chat or phone interaction is followed up, routed and reported on automatically.
Available Events and Actions
Enable Integrations or automations with these events of TextIt
When this happensTrigger
No trigger available
Do thisActions
Action is the task that follows automatically within your TextIt integrations.
Create Topic
create a new topic.
Create a Group
create a new contact group.
Delete a Group
Deletes a contact group by its name.
Create Campaigns
create a new campaign.
Update Campaigns
update an existing campaign.
Delete Campaign Events
Delete a campaign event.
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How to get started with TextIt automations
Automate when something happens in TextIt
Login -> Create new flow -> Select trigger -> Search TextIt -> Choose the trigger from the list
Take action in TextIt when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search TextIt -> Choose the action from the list
Trigger
Action
Real-world use cases of TextIt integrations
See how TextIt integrates with popular apps to automate tasks and streamline your workflow.
- Integrate textit with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and textit databases.
- Integrate textit with MySQL to automatically sync records, facilitating seamless data exchange between textit and your SQL databases.
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Frequently Asked Questions
You can send TextIt contacts and messages into your CRM or helpdesk, trigger campaigns based on replies, log call and SMS activity, update customer records, and keep survey or campaign data synced into reports and dashboards.
No. viaSocket is built for non-technical teams. You connect TextIt, choose triggers like “new message” or “flow completed”, then set simple rules for what should happen in your other tools.
Yes. viaSocket can send TextIt messages to AI to summarize conversations, detect intent or sentiment, auto-tag topics, prioritize urgent cases, and then trigger the right follow-up actions in your systems.
You can connect TextIt to common CRMs, helpdesks, marketing tools, spreadsheets, databases and internal apps. If your tool isn’t listed, you can usually connect it via API or webhooks through viaSocket.
Yes. viaSocket does not replace your TextIt flows. It listens to events from TextIt and then runs workflows in your other systems, so you keep using TextIt as you do today while adding automation around it.
About TextIt
TextIt provides a way of automating conversational interactions over SMS, messaging bots and phone calls.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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