Connect Ticket Tailor and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Ticket Tailor integrations.
List All Products
Retrieve the list of all products
Create a Product
Create a new product
Create an Event Series
Creates a new event series
Create a Ticket Type
For the given event series ID, create a ticket type
Create a Discount
Creates a discount code that can be used on checkout.
List check ins
List check ins
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Frequently Asked Questions
To start, connect both your Ticket Tailor and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Ticket Tailor triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Ticket Tailor data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Ticket Tailor and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ticket Tailor and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Ticket Tailor
Ticket Tailor is an easy way to sell tickets online for events and attractions. We don't charge any per-ticket fees, and we let you integrate the booking process in to your website.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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