
When this happens...

Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your TikTok Ads integrations.
Upload a video to a TikTok Ads advertiser account for use in ad creatives and campaigns.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.

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To start, connect both your TikTok Ads and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in TikTok Ads triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how TikTok Ads data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between TikTok Ads and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between TikTok Ads and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
TikTok Ads is a powerful advertising platform that allows businesses to reach a wide audience through engaging video content on TikTok. It offers various ad formats and targeting options to help brands connect with their target audience effectively.
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