Integrate TopMessage with Capsule CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Capsule CRM when Message Is Read in TopMessage
Update Opportunity in Capsule CRM when Message Is Read in TopMessage
List Tasks in Capsule-crm when Message Is Read in TopMessage
Add Note to Entity in Capsule CRM when Message Is Read in TopMessage
Create Opportunity in Capsule CRM when Message Is Read in TopMessage
Start from a real workflow other teams are already running.
TopMessage
When this happens...
Message Is Read
Capsule CRM
Automatically do this!
Create Contact
Update Opportunity
List Tasks
Add Note to Entity
Create Opportunity
Create a project
Create Task
Update Contact
Find Contact
Find Milestone
List Parties
List opportunities
List projects
List tasks
List users
List teams
List pipelines
List milestones
List lost reasons
List boards
List stages
List track definitions
List task categories
List activity types
Create Contact in Capsule CRM when Message Is Read in TopMessage
Use this flowUpdate Opportunity in Capsule CRM when Message Is Read in TopMessage
Use this flowList Tasks in Capsule-crm when Message Is Read in TopMessage
Use this flowAdd Note to Entity in Capsule CRM when Message Is Read in TopMessage
Use this flowCreate Opportunity in Capsule CRM when Message Is Read in TopMessage
Use this flowCreate a project in Capsule CRM when Message Is Read in TopMessage
Use this flowCreate Task in Capsule-crm when Message Is Read in TopMessage
Use this flowUpdate Contact in Capsule CRM when Message Is Read in TopMessage
Use this flowFind Contact in Capsule-crm when Message Is Read in TopMessage
Use this flowFind Milestone in Capsule-crm when Message Is Read in TopMessage
Use this flowEverything you can automate between TopMessage and Capsule CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Triggers when a given action is performed on a Person or Organisation.
Triggers when a given action is performed on an Opportunity.
Triggers when a given action is performed on a Project.
Triggers when a given action is performed on a Task.
Triggers when a given action is performed on a user.
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
Creates a new Person or Organisation.
Update an existing opportunity
Get a list of all tasks

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreCRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
Learn moreSign up for a free viaSocket account, then authorize both your TopMessage and Capsule CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Capsule CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Capsule CRM. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Capsule CRM, and a separate workflow where Capsule CRM triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Capsule CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Capsule CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.