Integrate TopMessage with Crisp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Note Message via Crisp when Message Is Read in TopMessage
Create Conversation in Crisp when Message Is Read in TopMessage
Change Conversation State in Crisp when Message Is Read in TopMessage
Search for a Profile in Crisp when Message Is Read in TopMessage
Add Segments to Conversation in Crisp when Message Is Read in TopMessage
Start from a real workflow other teams are already running.
TopMessage
When this happens...
Message Is Read
Crisp
Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
Send Note Message via Crisp when Message Is Read in TopMessage
Use this flowCreate Conversation in Crisp when Message Is Read in TopMessage
Use this flowChange Conversation State in Crisp when Message Is Read in TopMessage
Use this flowSearch for a Profile in Crisp when Message Is Read in TopMessage
Use this flowAdd Segments to Conversation in Crisp when Message Is Read in TopMessage
Use this flowSend Text Message through Crisp when Message Is Read in TopMessage
Use this flowSearch for Conversation in Crisp when Message Is Read in TopMessage
Use this flowEverything you can automate between TopMessage and Crisp.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
Send a note message in a conversation.
Creates a conversation.
Update the state of a conversation.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreCrisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreSign up for a free viaSocket account, then authorize both your TopMessage and Crisp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Crisp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Crisp. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Crisp, and a separate workflow where Crisp triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Crisp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Crisp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.