Integrate TopMessage with Espo CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
TopMessage
When this happens...
Message Is Read
Espo CRM
Automatically do this!
Create Lead
Get Lead
Update Lead
Find Leads by Text Filter
Create Lead in Espo CRM when Message Is Read in TopMessage
Use this flowGet Lead from Espo CRM when Message Is Read in TopMessage
Use this flowUpdate Lead in Espo CRM when Message Is Read in TopMessage
Use this flowFind Leads by Text Filter in Espo CRM when Message Is Read in TopMessage
Use this flowSend Message via TopMessage when New Lead in Espo CRM
Use this flowList Messages from TopMessage when New Lead in Espo CRM
Use this flowGet Message by ID from TopMessage when New Lead in Espo CRM
Use this flowSend Message via TopMessage when Lead Status Updated in Espo CRM
Use this flowList Messages from TopMessage when Lead Status Updated in Espo CRM
Use this flowGet Message by ID from TopMessage when Lead Status Updated in Espo CRM
Use this flowEverything you can automate between TopMessage and Espo CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Runs when New Lead Is Created
Runs when Lead Status Updated
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
Create a new lead using contact and address details.
Fetches Lead details by an ID.
Update lead details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreEspo CRM is a versatile customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and marketing efforts efficiently. It offers a range of features including contact management, sales automation, and analytics to enhance customer engagement and drive business growth.
Learn moreSign up for a free viaSocket account, then authorize both your TopMessage and Espo CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Espo CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Espo CRM. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Espo CRM, and a separate workflow where Espo CRM triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Espo CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Espo CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.