Integrate TopMessage with Featurebase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Feedback Post in Featurebase when Message Is Read in TopMessage
Update Feedback Status in Featurebase when Message Is Read in TopMessage
Add Voter to Post to Featurebase when Message Is Read in TopMessage
List Feedback Posts from Featurebase when Message Is Read in TopMessage
Get Feedback Statuses from Featurebase when Message Is Read in TopMessage
Start from a real workflow other teams are already running.
TopMessage
When this happens...
Message Is Read
Featurebase
Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
Create Feedback Post in Featurebase when Message Is Read in TopMessage
Use this flowUpdate Feedback Status in Featurebase when Message Is Read in TopMessage
Use this flowAdd Voter to Post to Featurebase when Message Is Read in TopMessage
Use this flowList Feedback Posts from Featurebase when Message Is Read in TopMessage
Use this flowGet Feedback Statuses from Featurebase when Message Is Read in TopMessage
Use this flowList Admins from Featurebase when Message Is Read in TopMessage
Use this flowCreate Conversation in Featurebase when Message Is Read in TopMessage
Use this flowCreate Or Update Contact in Featurebase when Message Is Read in TopMessage
Use this flowList Companies from Featurebase when Message Is Read in TopMessage
Use this flowGet Conversation Summary from Featurebase when Message Is Read in TopMessage
Use this flowEverything you can automate between TopMessage and Featurebase.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Runs when conversation arrives
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
Create a feedback post
Set a feedback post status
Add a voter to a post

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn moreSign up for a free viaSocket account, then authorize both your TopMessage and Featurebase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Featurebase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Featurebase. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Featurebase, and a separate workflow where Featurebase triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Featurebase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Featurebase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.