Connect TopMessage and Freshsales Classic
Integrate TopMessage with Freshsales Classic to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find an Account in Freshsales Classic when Message Is Read in TopMessage
Find Contact in Freshsales Classic when Message Is Read in TopMessage
Create Account in Freshsales Classic when Message Is Read in TopMessage
Create Contact in Freshsales Classic when Message Is Read in TopMessage
Update Account in Freshsales Classic when Message Is Read in TopMessage
Popular TopMessage + Freshsales Classic flows
Start from a real workflow other teams are already running.
Choose a trigger
TopMessage
When this happens...
Message Is Read
Choose an action
Freshsales Classic
Automatically do this!
Find an Account
Find Contact
Create Account
Create Contact
Update Account
Update Contact
Create Deal
Update Deal
Create Note in Freshsales Classic
Create Lead
Find Lead By Email
Update Contact Lifecycle Stage
Update a Lead
Search Deal
Get Deal Notes
Create or Update Contact
Add Note to Contact
Delete Multiple Deals
Find an Account in Freshsales Classic when Message Is Read in TopMessage
Use this flowFind Contact in Freshsales Classic when Message Is Read in TopMessage
Use this flowCreate Account in Freshsales Classic when Message Is Read in TopMessage
Use this flowCreate Contact in Freshsales Classic when Message Is Read in TopMessage
Use this flowUpdate Account in Freshsales Classic when Message Is Read in TopMessage
Use this flowUpdate Contact in Freshsales Classic when Message Is Read in TopMessage
Use this flowCreate Deal in Freshsales Classic when Message Is Read in TopMessage
Use this flowUpdate Deal in Freshsales Classic when Message Is Read in TopMessage
Use this flowCreate Note in Freshsales Classic in Freshsales Classic when Message Is Read in TopMessage
Use this flowCreate Lead in Freshsales Classic when Message Is Read in TopMessage
Use this flowSupported Triggers & Actions
Everything you can automate between TopMessage and Freshsales Classic.
When this happensTriggers
A trigger is an event that starts a workflow.
Message Is Read
Runs when message is read
When a new contact is created
Runs the workflow automatically when a new contact is added to your Freshsales Classic account.
When a new account is created
Runs the workflow automatically whenever a new account is created in Freshsales Classic.
When a new deal is created
Runs the workflow automatically whenever a new deal is created in the account.
When a new task is created
Runs the workflow automatically whenever a new task is created in Freshsales Classic.
Deal Stage Changes
Runs when deal stage changes
Do thisActions
Action is the task that follows automatically within your TopMessage integrations.
Send Message
Send a richly formatted message
List Messages
List SMS and WhatsApp messages
Get Message by ID
Get message status and content
Find an Account
Locate an account in Freshsales Classic by name or ID.
Find Contact
Find an existing contact by email address or ID.
Create Account
Create a new account in Freshsales Classic.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About TopMessage
TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreSimilar apps
About Freshsales Classic
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your TopMessage and Freshsales Classic accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Freshsales Classic as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshsales Classic. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Freshsales Classic, and a separate workflow where Freshsales Classic triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Freshsales Classic. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Freshsales Classic integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
