Integrate TopMessage with Microsoft Dynamics CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Account in Microsoft Dynamics CRM when Message Is Read in TopMessage
Create Contact in Microsoft-dynamics-crm when Message Is Read in TopMessage
Create Opportunity in Microsoft-dynamics-crm when Message Is Read in TopMessage
Create Lead in Microsoft-dynamics-crm when Message Is Read in TopMessage
Create Case/Incident in Microsoft-dynamics-crm when Message Is Read in TopMessage
Start from a real workflow other teams are already running.
TopMessage
When this happens...
Message Is Read
Microsoft Dynamics CRM
Automatically do this!
Create Account
Create Contact
Create Opportunity
Create Lead
Create Case/Incident
Create Order
Create Account in Microsoft Dynamics CRM when Message Is Read in TopMessage
Use this flowCreate Contact in Microsoft-dynamics-crm when Message Is Read in TopMessage
Use this flowCreate Opportunity in Microsoft-dynamics-crm when Message Is Read in TopMessage
Use this flowCreate Lead in Microsoft-dynamics-crm when Message Is Read in TopMessage
Use this flowCreate Case/Incident in Microsoft-dynamics-crm when Message Is Read in TopMessage
Use this flowCreate Order in Microsoft-dynamics-crm when Message Is Read in TopMessage
Use this flowSend Message via TopMessage when New Account in Microsoft-dynamics-crm
Use this flowList Messages from TopMessage when New Account in Microsoft-dynamics-crm
Use this flowGet Message by ID from TopMessage when New Account in Microsoft-dynamics-crm
Use this flowSend Message via TopMessage when New Contact in Microsoft-dynamics-crm
Use this flowEverything you can automate between TopMessage and Microsoft Dynamics CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Triggers when new account is created
Triggers when new contact is created
Triggers when new case/incident created
Triggers when new invoice is created
Triggers when new lead is created
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
Creates a new account
Creates a new contact
Creates a new opportunity

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

Learn how to automate TopMessage and Microsoft Dynamics CRM workflows.

Learn how to automate TopMessage and Microsoft Dynamics CRM workflows.

Learn how to automate TopMessage and Microsoft Dynamics CRM workflows.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreMicrosoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn moreSign up for a free viaSocket account, then authorize both your TopMessage and Microsoft Dynamics CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Microsoft Dynamics CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Microsoft Dynamics CRM. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Microsoft Dynamics CRM, and a separate workflow where Microsoft Dynamics CRM triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Microsoft Dynamics CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Microsoft Dynamics CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.