Connect Totango and Gtwy to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

Gtwy

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Error Alert

Error Alert

Send an alert when an error occurs for one or more selected bridges.

Missing Variable Alert

Missing Variable Alert

Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.

Alert On Fallback

Alert On Fallback

This will trigger an alert when the fallback mechanism is activated due to a failure in the primary process.

Request a new Trigger for Totango

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

We'll help you get started

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Frequently Asked Questions

How do I start an integration between Totango and Gtwy?

To start, connect both your Totango and Gtwy accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Gtwy (or vice versa).

Can we customize how data from Totango is recorded in Gtwy?

Absolutely. You can customize how Totango data is recorded in Gtwy. This includes choosing which data fields go into which fields of Gtwy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and Gtwy?

The data sync between Totango and Gtwy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to Gtwy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and Gtwy?

Yes, you can set conditional logic to control the flow of data between Totango and Gtwy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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Gtwy

About Gtwy

AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.

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