IntegrationsTotangoOrder Desk
Totango + Order Desk

Connect Totango and Order Desk to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

Order Desk

Automatically do this!

Ready to use Totango and Order Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Order

New Order

Triggers when a new order is created in OrderDesk.

Request a new Trigger for Totango

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

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Frequently Asked Questions

How do I start an integration between Totango and Order Desk?

To start, connect both your Totango and Order Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Order Desk (or vice versa).

Can we customize how data from Totango is recorded in Order Desk?

Absolutely. You can customize how Totango data is recorded in Order Desk. This includes choosing which data fields go into which fields of Order Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and Order Desk?

The data sync between Totango and Order Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to Order Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and Order Desk?

Yes, you can set conditional logic to control the flow of data between Totango and Order Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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Order Desk

About Order Desk

Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.

Learn More