Connect Totango and SmartSurvey to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

SmartSurvey

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Response

New Response

Triggers when a survey has a new response.

Request a new Trigger for Totango

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

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Frequently Asked Questions

How do I start an integration between Totango and SmartSurvey?

To start, connect both your Totango and SmartSurvey accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in SmartSurvey (or vice versa).

Can we customize how data from Totango is recorded in SmartSurvey?

Absolutely. You can customize how Totango data is recorded in SmartSurvey. This includes choosing which data fields go into which fields of SmartSurvey, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and SmartSurvey?

The data sync between Totango and SmartSurvey typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to SmartSurvey?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and SmartSurvey?

Yes, you can set conditional logic to control the flow of data between Totango and SmartSurvey. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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SmartSurvey

About SmartSurvey

SmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.

Learn More