IntegrationsTotangoSpeak AI
Totango + Speak AI

Connect Totango and Speak AI to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

Speak AI

Automatically do this!

Ready to use Totango and Speak AI automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Text Created

Text Created

Triggers when a new text is created.

Media Created

Media Created

Triggers when media is created.

Text Analyzed

Text Analyzed

Triggers when an existing text is analyzed.

Text Failed

Text Failed

Triggers when text is failed.

Embedded Recorder Created

Embedded Recorder Created

Triggers when embedded recorder is created..

Media Analyzed

Media Analyzed

Triggers when media is analyzed.

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

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Frequently Asked Questions

How do I start an integration between Totango and Speak AI?

To start, connect both your Totango and Speak AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Speak AI (or vice versa).

Can we customize how data from Totango is recorded in Speak AI?

Absolutely. You can customize how Totango data is recorded in Speak AI. This includes choosing which data fields go into which fields of Speak AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and Speak AI?

The data sync between Totango and Speak AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to Speak AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and Speak AI?

Yes, you can set conditional logic to control the flow of data between Totango and Speak AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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Speak AI

About Speak AI

Speak Ai is a tool to analyze audio and video to get insights extraction and transcriptions.

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