Integrations Totango Webex Interact
Totango + Webex Interact

Connect Totango and Webex Interact to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

Webex Interact

Automatically do this!

Enable Integrations or automations with these events of Totango and Webex Interact

Enable Integrations or automations with these events of Totango and Webex Interact

Actions

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

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Frequently Asked Questions

How do I start an integration between Totango and Webex Interact?

To start, connect both your Totango and Webex Interact accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Webex Interact (or vice versa).

Can we customize how data from Totango is recorded in Webex Interact?

Absolutely. You can customize how Totango data is recorded in Webex Interact. This includes choosing which data fields go into which fields of Webex Interact, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and Webex Interact?

The data sync between Totango and Webex Interact typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to Webex Interact?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and Webex Interact?

Yes, you can set conditional logic to control the flow of data between Totango and Webex Interact. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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Webex Interact

About Webex Interact

Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.

Learn More