Connect touchSMS and Chatbase to Build Intelligent Automations

Choose a Trigger

touchSMS

When this happens...

Choose an Action

Chatbase

Automatically do this!

Ready to use touchSMS and Chatbase automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Received

New SMS Received

Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).

Request a new Trigger for touchSMS

Do thisActions

Action is the task that follows automatically within your touchSMS integrations.

Create Contact

Create Contact

Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.

Send SMS

Send SMS

Send a text message to the specified phone number using your approved sender ID.

Send Verification SMS

Send Verification SMS

Send an SMS verification code to a recipient using the touchSMS verification template.

Add Opt-Out Number

Add Opt-Out Number

Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.

Create Chatbot

Create Chatbot

Creates a chatbot

Send Prompt

Send Prompt

Send a prompt to your chatbot

Need help building your workflow?

Get instant answers from our AI assistant or connect with a support specialist anytime.

Frequently Asked Questions

How do I start an integration between touchSMS and Chatbase?

To start, connect both your touchSMS and Chatbase accounts to viaSocket. Once connected, you can set up a workflow where an event in touchSMS triggers actions in Chatbase (or vice versa).

Can we customize how data from touchSMS is recorded in Chatbase?

Absolutely. You can customize how touchSMS data is recorded in Chatbase. This includes choosing which data fields go into which fields of Chatbase, setting up custom formats, and filtering out unwanted information.

How often does the data sync between touchSMS and Chatbase?

The data sync between touchSMS and Chatbase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from touchSMS to Chatbase?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between touchSMS and Chatbase?

Yes, you can set conditional logic to control the flow of data between touchSMS and Chatbase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.