Full list

Supported Triggers & Actions

Everything you can automate between touchSMS and Contacts+.

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Received

New SMS Received

Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).

Contact Is Created

Contact Is Created

Runs when contact is created

Contact Deleted

Contact Deleted

Triggers when a contact is deleted from your Contacts+ account.

When a contact is updated

When a contact is updated

Runs the workflow automatically whenever any contact is updated in your Contacts+ account.

When a new tag is added

When a new tag is added

Runs the workflow automatically whenever a new tag is added to your Contacts+ account.

When a tag is deleted

When a tag is deleted

Runs the workflow automatically whenever a tag is deleted from your account.

Do thisActions

Action is the task that follows automatically within your touchSMS integrations.

Create Contact

Create Contact

Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.

Send SMS

Send SMS

Send a text message to the specified phone number using your approved sender ID.

Send Verification SMS

Send Verification SMS

Send an SMS verification code to a recipient using the touchSMS verification template.

Add Opt-Out Number

Add Opt-Out Number

Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.

Remove Tags From a Contact

Remove Tags From a Contact

Remove one or more tags from a contact.

Add a Note to a Contact

Add a Note to a Contact

Add a note to a contact.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect touchSMS and Contacts+?

Sign up for a free viaSocket account, then authorize both your touchSMS and Contacts+ accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between touchSMS and Contacts+ as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from touchSMS to Contacts+?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Contacts+. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where touchSMS triggers actions in Contacts+, and a separate workflow where Contacts+ triggers actions in touchSMS. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between touchSMS and Contacts+. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire touchSMS and Contacts+ integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.