Connect touchSMS and Dialpad to Build Intelligent Automations
Choose a Trigger
When this happens...
New SMS Received
Choose an Action
Automatically do this!
Create Contact
Update a Contact
Create a Channel
Ready to use touchSMS and Dialpad automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Received
Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).
Do thisActions
Action is the task that follows automatically within your touchSMS integrations.
Create Contact
Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.
Send SMS
Send a text message to the specified phone number using your approved sender ID.
Send Verification SMS
Send an SMS verification code to a recipient using the touchSMS verification template.
Add Opt-Out Number
Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.
Create Contact
Creates a new contact in your Dialpad account.
Update a Contact
Update a contact in your Dialpad account.
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Frequently Asked Questions
To start, connect both your touchSMS and Dialpad accounts to viaSocket. Once connected, you can set up a workflow where an event in touchSMS triggers actions in Dialpad (or vice versa).
Absolutely. You can customize how touchSMS data is recorded in Dialpad. This includes choosing which data fields go into which fields of Dialpad, setting up custom formats, and filtering out unwanted information.
The data sync between touchSMS and Dialpad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between touchSMS and Dialpad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Dialpad
Dialpad is a modern business communications platform that offers voice, video, and messaging solutions. It is designed to streamline communication and collaboration for businesses of all sizes.
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