
When this happens...
New SMS Received

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).
Action is the task that follows automatically within your touchSMS integrations.
Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.
Send a text message to the specified phone number using your approved sender ID.
Send an SMS verification code to a recipient using the touchSMS verification template.
Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.
Ask a new question to your DocsBot and get an answer.
Creates a new source to train a bot.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your touchSMS and DocsBot accounts to viaSocket. Once connected, you can set up a workflow where an event in touchSMS triggers actions in DocsBot (or vice versa).
Absolutely. You can customize how touchSMS data is recorded in DocsBot. This includes choosing which data fields go into which fields of DocsBot, setting up custom formats, and filtering out unwanted information.
The data sync between touchSMS and DocsBot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between touchSMS and DocsBot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
DocsBot AI is an advanced AI-powered tool designed to assist users in managing, generating, and analyzing documents efficiently. It leverages artificial intelligence to automate document-related tasks, making it easier for businesses and individuals to handle large volumes of documents with accuracy and speed.
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