Connect touchSMS and Heap Analytics
Integrate touchSMS with Heap Analytics to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Account Properties to Heap Analytics when New SMS Received on TouchSMS
Delete Users in Heap Analytics when New SMS Received on TouchSMS
Track Event in Heap Analytics when New SMS Received on TouchSMS
Add User to Heap in Heap Analytics when New SMS Received on TouchSMS
Add User Properties to Heap Analytics when New SMS Received on TouchSMS
Popular touchSMS + Heap Analytics flows
Start from a real workflow other teams are already running.
Add Account Properties to Heap Analytics when New SMS Received on TouchSMS
Use this flowDelete Users in Heap Analytics when New SMS Received on TouchSMS
Use this flowTrack Event in Heap Analytics when New SMS Received on TouchSMS
Use this flowAdd User to Heap in Heap Analytics when New SMS Received on TouchSMS
Use this flowAdd User Properties to Heap Analytics when New SMS Received on TouchSMS
Use this flowSupported Triggers & Actions
Everything you can automate between touchSMS and Heap Analytics.
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Received
Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).
Do thisActions
Action is the task that follows automatically within your touchSMS integrations.
Create Contact
Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.
Send SMS
Send a text message to the specified phone number using your approved sender ID.
Send Verification SMS
Send an SMS verification code to a recipient using the touchSMS verification template.
Add Opt-Out Number
Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.
Track Event
Send an event to Heap
Add User to Heap
Create or update a user in Heap
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Heap Analytics
Heap Analytics collects and analyzes user event data to understand how users interact with a product.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your touchSMS and Heap Analytics accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between touchSMS and Heap Analytics as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heap Analytics. No coding required.
Yes. You can set up a workflow where touchSMS triggers actions in Heap Analytics, and a separate workflow where Heap Analytics triggers actions in touchSMS. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between touchSMS and Heap Analytics. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire touchSMS and Heap Analytics integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
