Integrations touchSMS SafetyCulture
touchSMS + SafetyCulture

Popular touchSMS + SafetyCulture flows

Start from a real workflow other teams are already running.

Choose a trigger

touchSMS logo

touchSMS

When this happens...

Choose an action

SafetyCulture logo

SafetyCulture

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Full list

Supported Triggers & Actions

Everything you can automate between touchSMS and SafetyCulture.

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Received

New SMS Received

Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).

Inspection Completed

Inspection Completed

Triggers when an inspection from a selected template is completed.

Any Inspection Completed

Any Inspection Completed

Triggers when any inspection is completed.

Action Created

Action Created

Triggers when an action is created.

Inspection Started

Inspection Started

Trigger when Inspection Started

Inspection Update

Inspection Update

Trigger when Inspection Update

Do thisActions

Action is the task that follows automatically within your touchSMS integrations.

Create Contact

Create Contact

Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.

Send SMS

Send SMS

Send a text message to the specified phone number using your approved sender ID.

Send Verification SMS

Send Verification SMS

Send an SMS verification code to a recipient using the touchSMS verification template.

Add Opt-Out Number

Add Opt-Out Number

Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.

Find Users by Email

Find Users by Email

Finds a user in your organization by email.

Create Inspection Edit Link

Create Inspection Edit Link

Creates a link that you can use to edit an inspection in iAuditor (web app and mobile app). Please note that the "view, edit" access level is required at a minimum to edit inspections.

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  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect touchSMS and SafetyCulture?

Sign up for a free viaSocket account, then authorize both your touchSMS and SafetyCulture accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between touchSMS and SafetyCulture as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from touchSMS to SafetyCulture?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SafetyCulture. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where touchSMS triggers actions in SafetyCulture, and a separate workflow where SafetyCulture triggers actions in touchSMS. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between touchSMS and SafetyCulture. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire touchSMS and SafetyCulture integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.