Connect touchSMS and Segmetrics to Build Intelligent Automations

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touchSMS

When this happens...

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Segmetrics

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Received

New SMS Received

Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).

Request a new Trigger for touchSMS

Do thisActions

Action is the task that follows automatically within your touchSMS integrations.

Create Contact

Create Contact

Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.

Send SMS

Send SMS

Send a text message to the specified phone number using your approved sender ID.

Send Verification SMS

Send Verification SMS

Send an SMS verification code to a recipient using the touchSMS verification template.

Add Opt-Out Number

Add Opt-Out Number

Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.

Get Contact by Email

Get Contact by Email

Returns the full customer journey of a single contact by email

Add or Update Contact

Add or Update Contact

Adds a contact to the specified SegMetrics integration.

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Frequently Asked Questions

How do I start an integration between touchSMS and Segmetrics?

To start, connect both your touchSMS and Segmetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in touchSMS triggers actions in Segmetrics (or vice versa).

Can we customize how data from touchSMS is recorded in Segmetrics?

Absolutely. You can customize how touchSMS data is recorded in Segmetrics. This includes choosing which data fields go into which fields of Segmetrics, setting up custom formats, and filtering out unwanted information.

How often does the data sync between touchSMS and Segmetrics?

The data sync between touchSMS and Segmetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from touchSMS to Segmetrics?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between touchSMS and Segmetrics?

Yes, you can set conditional logic to control the flow of data between touchSMS and Segmetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.