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Connect touchSMS and ShopBase

Integrate touchSMS with ShopBase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between touchSMS and ShopBase.

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Received

New SMS Received

Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).

When a new product is created

When a new product is created

Runs the workflow automatically whenever a new product is created in the store.

When a new order is created

When a new order is created

Runs the workflow automatically whenever a new order is created in the store.

When a product is updated

When a product is updated

Runs the workflow automatically whenever any product is updated in the store.

When a new customer is created

When a new customer is created

Runs the workflow automatically whenever a new customer is created in the store.

Request a new Trigger for touchSMS

Do thisActions

Action is the task that follows automatically within your touchSMS integrations.

Create Contact

Create Contact

Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.

Send SMS

Send SMS

Send a text message to the specified phone number using your approved sender ID.

Send Verification SMS

Send Verification SMS

Send an SMS verification code to a recipient using the touchSMS verification template.

Add Opt-Out Number

Add Opt-Out Number

Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.

Create Product

Create Product

Create a simple or multi-variant product with prices, SKUs, inventory, images, and tags.

Add Product Variant

Add Product Variant

Add a variant to a product with price, SKU, options, inventory, and shipping/tax details.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations ShopBase
ShopBase + touchSMS
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About ShopBase

ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.

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Frequently Asked Questions

How do I connect touchSMS and ShopBase?

Sign up for a free viaSocket account, then authorize both your touchSMS and ShopBase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between touchSMS and ShopBase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from touchSMS to ShopBase?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ShopBase. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where touchSMS triggers actions in ShopBase, and a separate workflow where ShopBase triggers actions in touchSMS. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between touchSMS and ShopBase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire touchSMS and ShopBase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.