Connect touchSMS and Symbl.ai
Integrate touchSMS with Symbl.ai to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Submit text in Symblai when New SMS Received on TouchSMS
Append text in Symblai when New SMS Received on TouchSMS
Submit audio [URL] in Symblai when New SMS Received on TouchSMS
Append audio [URL] in Symblai when New SMS Received on TouchSMS
Submit video [URL] in Symblai when New SMS Received on TouchSMS
Popular touchSMS + Symbl.ai flows
Start from a real workflow other teams are already running.
Choose a trigger
touchSMS
When this happens...
New SMS Received
Choose an action
Symbl.ai
Automatically do this!
Submit text
Append text
Submit audio [URL]
Append audio [URL]
Submit video [URL]
List conversations
Append video [URL]
Get job status
Update conversation
Delete conversation
Get members
Get action items
Get analytics
Get bookmarks
Get follow-ups
Submit text in Symblai when New SMS Received on TouchSMS
Use this flowAppend text in Symblai when New SMS Received on TouchSMS
Use this flowSubmit audio [URL] in Symblai when New SMS Received on TouchSMS
Use this flowAppend audio [URL] in Symblai when New SMS Received on TouchSMS
Use this flowSubmit video [URL] in Symblai when New SMS Received on TouchSMS
Use this flowList conversations from Symbl.ai when New SMS Received on TouchSMS
Use this flowAppend video [URL] in Symblai when New SMS Received on TouchSMS
Use this flowGet job status in Symblai when New SMS Received on TouchSMS
Use this flowUpdate conversation in Symblai when New SMS Received on TouchSMS
Use this flowDelete conversation in Symbl.ai when New SMS Received on TouchSMS
Use this flowSupported Triggers & Actions
Everything you can automate between touchSMS and Symbl.ai.
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Received
Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).
Do thisActions
Action is the task that follows automatically within your touchSMS integrations.
Create Contact
Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.
Send SMS
Send a text message to the specified phone number using your approved sender ID.
Send Verification SMS
Send an SMS verification code to a recipient using the touchSMS verification template.
Add Opt-Out Number
Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.
Submit text
Submit text to create a conversation and process the content.
Append text
Append text to a conversation that you previously processed.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Symbl.ai
Symbl.ai is a cutting-edge AI platform that provides advanced conversational intelligence capabilities. It enables developers and businesses to integrate real-time speech-to-text, sentiment analysis, topic detection, and other AI-driven insights into their applications. With Symbl.ai, users can enhance their communication tools, improve customer interactions, and gain valuable insights from conversations.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your touchSMS and Symbl.ai accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between touchSMS and Symbl.ai as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Symbl.ai. No coding required.
Yes. You can set up a workflow where touchSMS triggers actions in Symbl.ai, and a separate workflow where Symbl.ai triggers actions in touchSMS. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between touchSMS and Symbl.ai. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire touchSMS and Symbl.ai integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
