Connect Transcript Downloader and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Transcript Downloader
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Transcript Downloader and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your Transcript Downloader integrations.
Download YouTube Audio
Download the audio track from a YouTube video using its video ID and return the download job details and status.
YouTube Channel Info
Retrieve a YouTube channel's profile (title, subscribers, views, thumbnail, description) and its list of videos using the channel URL.
Download YouTube Transcript
Download a transcript for a YouTube video in the selected language; optionally include YouTube comments.
Download Instagram Profile
Initiate downloading of a public Instagram profile's data from a provided URL and return a download ID for tracking.
Fetch Instagram Posts
Retrieve a user's Instagram posts and reels using the provided Instagram List ID (valid for 1 hour). Returns a download_id and status to track progress.
Download Instagram Content
Start downloading the transcript or media for a given Instagram post or reel URL and return a download ID and current status.
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Frequently Asked Questions
To start, connect both your Transcript Downloader and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Transcript Downloader triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Transcript Downloader data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Transcript Downloader and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Transcript Downloader and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Transcript Downloader
Transcript Downloader is a tool designed to simplify the process of downloading and managing transcripts from various sources. Ideal for students, educators, and professionals who need quick access to transcripts for study, review, or record-keeping.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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