Connect Trengo and request tracker to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Trengo
Choose an Action
Automatically do this!
- Request a new Action for request tracker
Enable Integrations or automations with these events of Trengo and request tracker
Enable Integrations or automations with these events of Trengo and request tracker
Actions
Create a profile
Creates a profile
Get a Contact
Get a Contact by id.
Update a profile
Update a profile by ID.
Delete a profile
Delete a profile by ID.
Create a note
Create a note to profile.
Attach a contact
Attach a contact
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Frequently Asked Questions
To start, connect both your Trengo and request tracker accounts to viaSocket. Once connected, you can set up a workflow where an event in Trengo triggers actions in request tracker (or vice versa).
Absolutely. You can customize how Trengo data is recorded in request tracker. This includes choosing which data fields go into which fields of request tracker, setting up custom formats, and filtering out unwanted information.
The data sync between Trengo and request tracker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Trengo and request tracker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Trengo
Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.
Learn MoreAbout request tracker
Request Tracker (RT) is an open-source, enterprise-grade ticketing system.
Learn More
