Connect Trengo and Twilio to Build Intelligent Automations

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Trengo

When this happens...

Choose an Action

Twilio

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Messages

New Messages

Returns the details of the new messages creted on your twilio account.

New Phone Number

New Phone Number

Gives the detailed list of the phone number is active on the account.

New Alerts

New Alerts

Gives the details of alerts in every 15 minutes

Request a new Trigger for Trengo

Do thisActions

Action is the task that follows automatically within your Trengo integrations.

Create a profile

Create a profile

Creates a profile

Get a Contact

Get a Contact

Get a Contact by id.

Update a profile

Update a profile

Update a profile by ID.

Delete a profile

Delete a profile

Delete a profile by ID.

Create a note

Create a note

Create a note to profile.

Attach a contact

Attach a contact

Attach a contact

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Frequently Asked Questions

How do I start an integration between Trengo and Twilio?

To start, connect both your Trengo and Twilio accounts to viaSocket. Once connected, you can set up a workflow where an event in Trengo triggers actions in Twilio (or vice versa).

Can we customize how data from Trengo is recorded in Twilio?

Absolutely. You can customize how Trengo data is recorded in Twilio. This includes choosing which data fields go into which fields of Twilio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Trengo and Twilio?

The data sync between Trengo and Twilio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Trengo to Twilio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Trengo and Twilio?

Yes, you can set conditional logic to control the flow of data between Trengo and Twilio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Trengo

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

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Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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