Integrations Trint Medallia Agent Connect
Trint + Medallia Agent Connect

Connect Trint and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Trint

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of Trint and Medallia Agent Connect

Enable Integrations or automations with these events of Trint and Medallia Agent Connect

Triggers

New Transcript

New Transcript

Triggers when new transcript is ready.

Verified Transcript

Verified Transcript

Triggers when transcript is fully editor approved(verified).

Request a new Trigger for Trint

Actions

Create Folder

Create Folder

Creates a new folder in the Trint account to organize files.

Request a new Action for Trint

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Frequently Asked Questions

How do I start an integration between Trint and Medallia Agent Connect?

To start, connect both your Trint and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Trint triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Trint is recorded in Medallia Agent Connect?

Absolutely. You can customize how Trint data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Trint and Medallia Agent Connect?

The data sync between Trint and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Trint to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Trint and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Trint and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Trint

About Trint

Automate transcription and content management workflows with Trint, leveraging advanced speech-to-text technology to convert audio and video files into searchable, editable text.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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