IntegrationsTruffle AIFreshchat Classic
Truffle AI + Freshchat Classic

Connect Truffle AI and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Truffle AI

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Enable Integrations or automations with these events of Truffle AI and Freshchat Classic

Enable Integrations or automations with these events of Truffle AI and Freshchat Classic

Actions

List Agents

List Agents

Retrieve a list of all agents

Get Agent Details by ID

Get Agent Details by ID

Retrieve details of a specific agent by ID

Create Agent

Create Agent

Creates a new AI agent

Run Agent

Run Agent

Execute an agent with provided input

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

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Frequently Asked Questions

How do I start an integration between Truffle AI and Freshchat Classic?

To start, connect both your Truffle AI and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Truffle AI triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Truffle AI is recorded in Freshchat Classic?

Absolutely. You can customize how Truffle AI data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Truffle AI and Freshchat Classic?

The data sync between Truffle AI and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Truffle AI to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Truffle AI and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Truffle AI and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Truffle AI

About Truffle AI

Truffle AI is a cutting-edge platform that leverages artificial intelligence to provide advanced analytics and insights for businesses. It helps organizations make data-driven decisions by analyzing large datasets and offering predictive analytics. With Truffle AI, users can optimize their operations, enhance customer experiences, and drive growth through intelligent data interpretation.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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