Connect Popcorn AI and LiveAgent to Build Intelligent Automations

Choose a Trigger

Popcorn AI

When this happens...

Choose an Action

LiveAgent

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for Popcorn AI

Do thisActions

Action is the task that follows automatically within your Popcorn AI integrations.

Send Chat Message

Send Chat Message

Send a message to Popcorn AI chat for a specific user, preserving conversation history.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

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Frequently Asked Questions

How do I start an integration between Popcorn AI and LiveAgent?

To start, connect both your Popcorn AI and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Popcorn AI triggers actions in LiveAgent (or vice versa).

Can we customize how data from Popcorn AI is recorded in LiveAgent?

Absolutely. You can customize how Popcorn AI data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Popcorn AI and LiveAgent?

The data sync between Popcorn AI and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Popcorn AI to LiveAgent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Popcorn AI and LiveAgent?

Yes, you can set conditional logic to control the flow of data between Popcorn AI and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Popcorn AI

About Popcorn AI

Popcorn AI offers cutting-edge artificial intelligence solutions designed to enhance productivity and streamline workflows. With a focus on innovative AI tools, Popcorn AI provides users with powerful capabilities to automate tasks and improve efficiency.

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LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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