Connect Tuskr and Zendesk Support to Build Intelligent Automations

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Tuskr

When this happens...

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Zendesk Support

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Test Run Result

New Test Run Result

Triggers when a test run result is added.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your Tuskr integrations.

Add test run results

Add test run results

Add multiple test run results to Tuskr.

Find a Project

Find a Project

Find a Project using ID or Name.

Run a test

Run a test

Start a test run in Tuskr using the provided data.

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

Find an Organization

Find an Organization

Finds an existing organization by query

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Frequently Asked Questions

How do I start an integration between Tuskr and Zendesk Support?

To start, connect both your Tuskr and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Tuskr triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Tuskr is recorded in Zendesk Support?

Absolutely. You can customize how Tuskr data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tuskr and Zendesk Support?

The data sync between Tuskr and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tuskr to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tuskr and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Tuskr and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tuskr

About Tuskr

Tuskr is a comprehensive project management and task tracking tool designed to streamline workflows and enhance team productivity. It offers features like task assignments, progress tracking, and collaboration tools to ensure efficient project execution.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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