Connect Twilio and Bitrix24 CRM to Build Intelligent Automations

Choose a Trigger

Twilio

When this happens...

Choose an Action

Bitrix24 CRM

Automatically do this!

Ready to use Twilio and Bitrix24 CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message

New Message

Runs when new message arrives

New Phone Number Is Added

New Phone Number Is Added

Runs when new phone number is added

New Alert Appears

New Alert Appears

Runs when new alert appears

Deal Trigger

Deal Trigger

Triggers when deal is created, updated, deleted or any other actions perform on deal.

Contact Trigger

Contact Trigger

Triggers when contact is created, updated, deleted or any other actions perform on contact.

Company Trigger

Company Trigger

Triggers when company is created, updated, deleted or any other actions perform on company.

Do thisActions

Action is the task that follows automatically within your Twilio integrations.

Send SMS

Send SMS

Sends an SMS to a phone number.

Create Phone Call

Create Phone Call

Creates a phone call to a specified number.

Create Message

Create Message

Sends a message from your phone number and can include media or a specific channel.

Get A Message

Get A Message

Returns details of a message

Delete a Message

Delete a Message

Deletes a message by ID.

Get Call Details

Get Call Details

Retrieves call details for a given call ID.

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Frequently Asked Questions

How do I start an integration between Twilio and Bitrix24 CRM?

To start, connect both your Twilio and Bitrix24 CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in Bitrix24 CRM (or vice versa).

Can we customize how data from Twilio is recorded in Bitrix24 CRM?

Absolutely. You can customize how Twilio data is recorded in Bitrix24 CRM. This includes choosing which data fields go into which fields of Bitrix24 CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Twilio and Bitrix24 CRM?

The data sync between Twilio and Bitrix24 CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Twilio to Bitrix24 CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Twilio and Bitrix24 CRM?

Yes, you can set conditional logic to control the flow of data between Twilio and Bitrix24 CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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Bitrix24 CRM

About Bitrix24 CRM

Bitrix24 is a comprehensive business management platform that offers a suite of tools for CRM, project management, team collaboration, and communication. It is designed to streamline business processes and enhance productivity by providing features such as task management, document sharing, and customer relationship management in a single platform.

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