Connect Twilio and CallTrackingMetrics to Build Intelligent Automations
Choose a Trigger
When this happens...
New Message Created
New Phone Number Added
New Alert Created
Choose an Action
Automatically do this!
Create Contact List
Send SMS
List Tracking Numbers
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message Created
Runs when a new message is created in your Twilio account.
New Phone Number Added
Runs when a new phone number is added to your account.
New Alert Created
Runs when new alerts are created in Twilio within the last 15 minutes.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Do thisActions
Action is the task that follows automatically within your Twilio integrations.
Send SMS
Sends an SMS to a phone number.
Create Phone Call
Creates a phone call to a specified number.
Create Message
Sends a message from your phone number and can include media or a specific channel.
Get A Message
Returns details of a message
Delete a Message
Deletes a message by ID.
Get Call Details
Retrieves call details for a given call ID.
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Frequently Asked Questions
To start, connect both your Twilio and CallTrackingMetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in CallTrackingMetrics (or vice versa).
Absolutely. You can customize how Twilio data is recorded in CallTrackingMetrics. This includes choosing which data fields go into which fields of CallTrackingMetrics, setting up custom formats, and filtering out unwanted information.
The data sync between Twilio and CallTrackingMetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Twilio and CallTrackingMetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Twilio
Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.
Learn MoreAbout CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
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