Connect Twilio and Canny to Build Intelligent Automations

Choose a Trigger

Twilio

When this happens...

Choose an Action

Canny

Automatically do this!

Ready to use Twilio and Canny automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message

New Message

Runs when new message arrives

New Phone Number Is Added

New Phone Number Is Added

Runs when new phone number is added

New Alert Appears

New Alert Appears

Runs when new alert appears

New Post Created

New Post Created

Runs when a new post is created in Canny.

New Comment Added

New Comment Added

Runs when a new comment is added to a specific post.

New Vote

New Vote

Runs when a new vote is created

Do thisActions

Action is the task that follows automatically within your Twilio integrations.

Send SMS

Send SMS

Sends an SMS to a phone number.

Create Phone Call

Create Phone Call

Creates a phone call to a specified number.

Create Message

Create Message

Sends a message from your phone number and can include media or a specific channel.

Get A Message

Get A Message

Returns details of a message

Delete a Message

Delete a Message

Deletes a message by ID.

Get Call Details

Get Call Details

Retrieves call details for a given call ID.

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Frequently Asked Questions

How do I start an integration between Twilio and Canny?

To start, connect both your Twilio and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in Canny (or vice versa).

Can we customize how data from Twilio is recorded in Canny?

Absolutely. You can customize how Twilio data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Twilio and Canny?

The data sync between Twilio and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Twilio to Canny?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Twilio and Canny?

Yes, you can set conditional logic to control the flow of data between Twilio and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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Canny

About Canny

Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.

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