Connect Twilio and Kommo to Build Intelligent Automations

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Twilio

When this happens...

Choose an Action

Kommo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message

New Message

Runs when new message arrives

New Phone Number Is Added

New Phone Number Is Added

Runs when new phone number is added

New Alert Appears

New Alert Appears

Runs when new alert appears

New Company

New Company

Triggers when a new company is created.

New Contact

New Contact

Triggers when a new contact is created.

Task Updated

Task Updated

Triggers when task is updated.

Do thisActions

Action is the task that follows automatically within your Twilio integrations.

Send SMS

Send SMS

Sends an SMS to a phone number.

Create Phone Call

Create Phone Call

Creates a phone call to a specified number.

Create Message

Create Message

Sends a message from your phone number and can include media or a specific channel.

Get A Message

Get A Message

Returns details of a message

Delete a Message

Delete a Message

Deletes a message by ID.

Get Call Details

Get Call Details

Retrieves call details for a given call ID.

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Step by step guides to integrate Twilio and Kommo

Frequently Asked Questions

How do I start an integration between Twilio and Kommo?

To start, connect both your Twilio and Kommo accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in Kommo (or vice versa).

Can we customize how data from Twilio is recorded in Kommo?

Absolutely. You can customize how Twilio data is recorded in Kommo. This includes choosing which data fields go into which fields of Kommo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Twilio and Kommo?

The data sync between Twilio and Kommo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Twilio to Kommo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Twilio and Kommo?

Yes, you can set conditional logic to control the flow of data between Twilio and Kommo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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Kommo

About Kommo

Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

Learn More