Connect Twilio and Odoo to Build Intelligent Automations

Choose a Trigger

Twilio

When this happens...

Choose an Action

Odoo

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Ready to use Twilio and Odoo automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message

New Message

Runs when new message arrives

New Phone Number Is Added

New Phone Number Is Added

Runs when new phone number is added

New Alert Appears

New Alert Appears

Runs when new alert appears

New Lead

New Lead

Runs when new lead is created

New or Updated Helpdesk Ticket

New or Updated Helpdesk Ticket

Triggers when the ticket in helpdesk is created or updated with a particular status

Request a new Trigger for Twilio

Do thisActions

Action is the task that follows automatically within your Twilio integrations.

Send SMS

Send SMS

Sends an SMS to a phone number.

Create Phone Call

Create Phone Call

Creates a phone call to a specified number.

Create Message

Create Message

Sends a message from your phone number and can include media or a specific channel.

Get A Message

Get A Message

Returns details of a message

Delete a Message

Delete a Message

Deletes a message by ID.

Get Call Details

Get Call Details

Retrieves call details for a given call ID.

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Frequently Asked Questions

How do I start an integration between Twilio and Odoo?

To start, connect both your Twilio and Odoo accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in Odoo (or vice versa).

Can we customize how data from Twilio is recorded in Odoo?

Absolutely. You can customize how Twilio data is recorded in Odoo. This includes choosing which data fields go into which fields of Odoo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Twilio and Odoo?

The data sync between Twilio and Odoo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Twilio to Odoo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Twilio and Odoo?

Yes, you can set conditional logic to control the flow of data between Twilio and Odoo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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Odoo

About Odoo

Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.

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