Connect Twilio and samanage to Build Intelligent Automations

Choose a Trigger

Twilio

When this happens...

Choose an Action

samanage

Automatically do this!

Enable Integrations or automations with these events of Twilio and samanage

Enable Integrations or automations with these events of Twilio and samanage

Triggers

New Messages

New Messages

Returns the details of the new messages creted on your twilio account.

New Phone Number

New Phone Number

Gives the detailed list of the phone number is active on the account.

New Alerts

New Alerts

Gives the details of alerts in every 15 minutes

Request a new Trigger for Twilio

Actions

Send SMS

Send SMS

Sends message to phone number

Create a Call

Create a Call

Creates Call to a phone number

Create a Message

Create a Message

Sends a message through phone number, messages media and channel.

Get a Message

Get a Message

Returns details of a message

Delete a Message

Delete a Message

Deletes a message by id.

Get a Call

Get a Call

Returns the call details by id.

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Frequently Asked Questions

How do I start an integration between Twilio and samanage?

To start, connect both your Twilio and samanage accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in samanage (or vice versa).

Can we customize how data from Twilio is recorded in samanage?

Absolutely. You can customize how Twilio data is recorded in samanage. This includes choosing which data fields go into which fields of samanage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Twilio and samanage?

The data sync between Twilio and samanage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Twilio to samanage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Twilio and samanage?

Yes, you can set conditional logic to control the flow of data between Twilio and samanage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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samanage

About samanage

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

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