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IntegrationsTwilioWay We Do
Twilio + Way We Do

Connect Twilio and Way We Do to Build Intelligent Automations

Choose a Trigger

Twilio

When this happens...

Choose an Action

Way We Do

Automatically do this!

Ready to use Twilio and Way We Do automations

Explore more automations built by businesses and experts

Automate Instagram Comment Replies with Smart DMs

trigger
When
Default app icon
Instagram for Business
Instant Trigger
Do
getRandomCommentReplyFunction
cmntp4d3SwSR
IF
    • text is ai
      Workflow step icon
      ReplytoComment
      Workflow step icon
      Send a Private Reply
      Add Step
    • Is guide comment
      Workflow step icon
      ReplytoComment Guide
      Workflow step icon
      Send a Private Reply Guide
      Add Step
    • multi keyword match
      cmntdqJzLMYS
      Workflow step icon
      ReplytoCommentMultiKeyword
      Add Step
Continue from here
View Template

Automate Expense Report Approvals via Slack & QuickBooks

trigger
app icon
app icon
app icon
app icon
When
Default app icon
Google Forms
Runs Every 15 Minutes
Do
Workflow step icon
Send for Approval
IF
    • Send for Approval accept
      Workflow step icon
      Create Entry of expenses
      Add Step
    • Send for reject
      Workflow step icon
      Mail for Rejection
      Add Step
Continue from here
Workflow step icon
Add Expense Details
View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

trigger
app icon
app icon
When
Default app icon
Instagram for Business
Instant Trigger
Do
convertTimestampToIST_Message_Time
Workflow step icon
Give Prompt and Get Structured Response
IF
    • has response
      Workflow step icon
      SendDMMessage
      Add Step
    • Notify team
      Workflow step icon
      SendMail
      Add Step
    • has react
      Workflow step icon
      SendDMMessage React
      Add Step
Continue from here
View Template

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Messages

New Messages

Returns the details of the new messages creted on your twilio account.

New Phone Number

New Phone Number

Gives the detailed list of the phone number is active on the account.

New Alerts

New Alerts

Gives the details of alerts in every 15 minutes

New Comment

New Comment

Triggers when a new comment is added to a checklist.

Checklist Started

Checklist Started

Triggers when a checklist instance is started.

Checklist Step Completed

Checklist Step Completed

Triggers when a checklist instance step is completed.

Do thisActions

Action is the task that follows automatically within your Twilio integrations.

Send SMS

Send SMS

Sends message to phone number

Create a Call

Create a Call

Creates Call to a phone number

Create a Message

Create a Message

Sends a message through phone number, messages media and channel.

Get a Message

Get a Message

Returns details of a message

Delete a Message

Delete a Message

Deletes a message by id.

Get a Call

Get a Call

Returns the call details by id.

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Frequently Asked Questions

How do I start an integration between Twilio and Way We Do?

To start, connect both your Twilio and Way We Do accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in Way We Do (or vice versa).

Can we customize how data from Twilio is recorded in Way We Do?

Absolutely. You can customize how Twilio data is recorded in Way We Do. This includes choosing which data fields go into which fields of Way We Do, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Twilio and Way We Do?

The data sync between Twilio and Way We Do typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Twilio to Way We Do?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Twilio and Way We Do?

Yes, you can set conditional logic to control the flow of data between Twilio and Way We Do. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

CommunicationPhone and SMS
Learn More
Way We Do

About Way We Do

Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.

Project Management
Learn More

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