Twilio

Communication, Phone & SMS

Zendesk Support

Customer Support

Integrations Twilio Zendesk Support

Create integrations between Twilio and Zendesk Support

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Find a User in Zendesk-support when New Messages in Twilio

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Find an Agent in Zendesk-support when New Messages in Twilio

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Find an Organization in Zendesk-support when New Messages in Twilio

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Find Tickets in Zendesk-support when New Messages in Twilio

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Find Latest Comment in Zendesk-support when New Messages in Twilio

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Add Comment to Ticket in Zendesk-support when New Messages in Twilio

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Add Tags to Ticket in Zendesk-support when New Messages in Twilio

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Create a User in Zendesk-support when New Messages in Twilio

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Remove Tag from Ticket in Zendesk-support when New Messages in Twilio

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Find a User in Zendesk-support when New Phone Number in Twilio

Actions and Triggers

Triggers

New Messages

Returns the details of the new messages creted on your twilio account.

New Phone Number

Gives the detailed list of the phone number is active on the account.

New Alerts

Gives the details of alerts in every 15 minutes

New Organization

Trigger when new ogranization created

Actions

Send SMS

Sends message to phone number

Create a Call

Creates Call to a phone number

Create a Message

Sends a message through phone number, messages media and channel.

List Messages

List all messages

Get a Message

Returns details of a message

Delete a Message

Deletes a message by id.

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Viasocket Integrations

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How viaSocket is going to help you with your business?

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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