
When this happens...
New Thread
New Comment Posted in Thread
New Message Posted in Conversation
Workspace Deleted
Workspace Updated
New Workspace
Workspace User Added
Workspace User Updated
Workspace User Removed
Channel Added
Channel Updated
Channel Deleted
Channel User Added
Channel User Removed
Thread Updated
Thread Deleted
Comment Updated in Thread
Comment Deleted in Thread
Message Updated in a Conversation
Message Deleted in a Conversation
Group Added
Group Updated
Group Deleted
Group User Added
Group User Removed

Automatically do this!
Create New Contact
Update Contact With ID
Get Contacts
Fetch Teams
Set Bot Status
List Channels
List Custom Statuses
List Templates
Delete Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new thread is created in a channel.
Triggers when a new comment is added in a thread.
Triggers when a new message is added anywhere inside a conversation.
Triggers when a workspace is deleted.
Triggers when a workspace is updated.
Triggers when a workspace is added.
Action is the task that follows automatically within your Twist integrations.
Adds a new thread to a channel.
Post a comment to a thread you choose.
Adds a message to an existing conversation.
Retrieves all threads from a selected Twist channel, with options to filter by pinned or starred status, date range, assignment, and ordering.
Create a new contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
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To start, connect both your Twist and Callbell accounts to viaSocket. Once connected, you can set up a workflow where an event in Twist triggers actions in Callbell (or vice versa).
Absolutely. You can customize how Twist data is recorded in Callbell. This includes choosing which data fields go into which fields of Callbell, setting up custom formats, and filtering out unwanted information.
The data sync between Twist and Callbell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Twist and Callbell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Twist is a team communication tool designed to facilitate organized and efficient collaboration. It helps teams stay on the same page with threaded conversations, ensuring that important information is easy to find and follow.
Learn MoreCallbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn More